Meet Our Dedicated Management Team

Steven Mears

Group CEO

Office +44 (0)20 3455 0305
sjm@funerals.london

Steven is a third generation Funeral Director and founder of the Steven Mears Group, overseeing all aspects of the business.

Passionate in his quest to offer funerals at the highest standard for reasonable cost.

Steven also has a funeral business in Cheshire, with branches in Runcorn and Warrington, that has the same ethos.

His International Repatriation business is one of the largest in the UK.

Lisa McDermott

Managing Director

Office +44 (0)20 3455 0305
lisa@funerals.london

Lisa McDermott Managing Director

Lisa has worked for the Group for a total of fourteen years, during which she has held a number of roles.

As Managing Director she is the most senior member of the team.

Responsible for managing the entire Funeral business and many other departments within the Group.

Proud now to have branches in Catford, Bromley, Biggin Hill, Eltham, Beckenham and Ladywell & Lewisham.

Tony Dale

Operations Manager

Office 0203 455 0305
info@funerals.london

Tony Dale Principle Funeral Director

Tony is responsible for the operation of all funerals we conduct. Ensuring that our vehicles and staff are at the right place at the right time.

He controls our fleet of over twenty vehicles and thirty staff.

Alan McPherson

Funeral Conductor

Office 0208 719 0917
info@funerals.london

Alan McPherson Funeral Director

Alan is our principle funeral Conductor.

Leading our team of ten operative staff covering all our Local funeral and International services.

Also responsible for the care of our ever increasing fleet.

Chris Gillard

Funeral Director

Office 0203 455 0305
info@funerals.london

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Chris started working for us in 2020 having worked for one of the National Chains as a Funeral Directors in and around Catford and Bromley. Pleased now to be working alongside his Mum, Dianne, in a family run Funeral Directors.

Dianne Gillard

Manager - Catford Branch

Office 020 8719 0910
catford@funerals.london

Dianne Gillard Manager - Catford Branch

Dianne was the original Branch Manager when Steven opened his flagship branch in Lewisham High Street eighteen years ago, (sold 2013)

Steven is delighted that Dianne shares his passion for offering very high standard funerals to our Clients at low costs that the corporately owned companies will not offer.

Dianne is possibly the most knowledgeable Branch Manager in the area.

Sheena O'Shea

Manager - Bromley Branch

Office 0208 719 0917
bromley@funerals.london

Sheena - Bromley Branch Manager

Sheena, who lives locally, has many years experience helping bereaved families cope with organising suitable funerals for their loved ones.

She is excited to be the driving force behind our Bromley Branch.

Offering our local Clients service and costs that Mears Family Funerals feel have not been offered locally before.

Sylvia Mears

Manager - West Wickham

Office 0208 777 0941
westwickham@funerals.london

Sylvia has previously worked for larger corporate Companies.

Now pleased to be working for a smaller local independent company.

She is very knowledgeable in arranging funerals for her local community.

Pam Ambrose

Manager - Eltham

Office 0208 859 6344
eltham@funerals.london

Pam Ambrose Branch Manager

Pam is the driving force behind our Eltham Branch.

Having spent most of her life in and around the Eltham area she has a unique understanding of local life and cultures.

Always ready to serve our clients, she is very knowledgeable in all aspects of arranging a funeral.

Lucy Johnson

Manager - Biggin Hill

Office 01959 573 838
bigginhill@funerals.london

Lucy, a Biggin Hill resident, has previously worked for various Blue-chip companies throughout her career.

She has embraced the change in working environment and is please to work alongside the local community.

She enjoys the short commute to work!

Nichola Wickenden

Manager - Lewisham

Office 0208 314 0995
lewisham@funerals.london

Nichola strongly believes in ensuring our families are treated with the care and respect they deserve.

Drawing on her many years of face to face customer service experience gained from 19 years training colleagues in a corporate environment.

She is proud to fulfill her long held ambition to work for a Family Run Funeral Directors.

Suzanne Wilson

Manager - Beckenham

Office 0208 650 1188
beckenham@funerals.london

Suzanne has been our Mobile Arranger for a number of years and is now relishing the opportunity to open our Beckenham Branch as Branch Manager.

Her extensive knowledge of the local area and deep understanding of our Company standards and procedures will be a great asset to our local Clients..

Suzanne sets the standard for Client service within our Company!